All emails will be replied in 24 hours. If you send us an email and still haven't gotten a reply after 24 hours, normally it is caused by the following 2 reasons:

1. We do have replied you, but our replied email was incorrectly filtered by the junk mail filter on your computer. Please check your junk mail folder to see whether our reply is there.

2. Your email is filtered by junk mail filter on our side or lost during email transfer process. Please send a new email to the following address: to ensure we can get your email.